Paying for a ride

Payments

Pay however suits you. The fare is the same either way.

Ways to pay

Travi wallet

Top the wallet up once and rides come straight out of it. The fastest way to pay, and refunds return here immediately.

UPI

Pay from any UPI app at the end of the trip. The receipt appears in your ride history once your bank confirms it.

Card

Credit and debit cards are handled by our payment provider. We never see or store your card number.

Cash

Pay the driver directly at the end of the trip. The fare shown in your app is the amount to hand over.

Corporate account

Employees ride against the company account and travel is billed monthly on one invoice. No payment at the end of the trip.

Common questions

What is included in the fare I am quoted?
The ride cost, our convenience charge, and GST on that charge. Tolls, parking, permits and state taxes are charged separately where they apply.
When am I charged?
At the end of the trip, on the completed distance and time. Outstation trips are charged at the fixed fare quoted when you booked.
How do I get a receipt?
Every completed trip has a receipt in your ride history, with the full fare breakdown. Corporate accounts get a consolidated monthly invoice instead.
How long does a refund take?
Wallet refunds are immediate. Card and UPI refunds go back to the original payment method and usually appear within five to seven working days.

Full detail is in our refunds and cancellation policy.