What we collect from drivers
Your name, phone number and address. Your driving licence, identity documents and vehicle papers, which we are required to verify. Your bank account details, so you can be paid. Your location while you are online.
Location while you are online
We collect your location continuously while you are online and available for trips, and during a trip. This is what allows us to offer you nearby rides and to show the passenger where the vehicle is.
We do not collect your location while you are offline.
Verification and background checks
Identity and licence documents are checked against government sources where available. Verification results are retained so we can show that a driver on the platform was properly checked.
Earnings and payouts
We keep records of trips, earnings, commissions, daily fees and payouts. Bank details are used only to pay you and are shared with our payout provider for that purpose.
Ratings
Passengers rate trips. Your average rating is visible to us and affects whether you can stay on the platform. Individual ratings are not attributed to a passenger when shown to you.
Leaving the platform
You can ask us to deactivate your account at any time by writing to support@travicabs.com. We keep trip, tax and payout records for the period the law requires.